[HTTPS-Everywhere] No rules, can't update, can't remove

[Peter Eckersley]

Unfortunately Tony didn't leave a reply address :(.

These UI symptoms indicate that some part of the JS / XUL / CSS code hit a
fatal exception.  It would be most useful to look at the Firefox error console
and see what that exception was.

On Mon, Nov 26, 2012 at 02:05:21AM -0500, Tony wrote:
> Hello,
> 
> I've used HTTPS Everywhere for a long time and recently ran into
> some problems. I'm not sure if support is available here, but at
> least you will have a bug report:
> 
> 
> The icon appears in the Add-on Bar, but:
>  * FF doesn't load httpS pages automatically for any sites,
> including nytimes.com and others that used to go to httpS.
>  * The list of rules is blank
>  * HTTPS Finder prompts me to add a rule for sites that used to have
> rules. When I try to add a rule, it asks if I want to overwrite the
> existing rule.
>  * I clicked 'Restore Defaults' on the HTTPS Everywhere rule
> interface, but nothing happened; the list is still empty.
>  * In Add-ons Manager, if I click Remove under HTTPS Everywhere and
> restart FF (I thought I would remove and re-install) the extension
> merely becomes disabled.
> 
> 
> 
> My system:
>  * Win7 x64
>  * Firefox 17.0 ESR
>  * HTTPS Everywhere 3.0.3
>  * HTTPS Finder 0.85
>  * ~40 other extensions
> 
> 
> 
> A little history, in case it helps:
> 
> 1) Back story: Using Firefox 10 ESR, I updated my ~40 extensions
> (not all had updates, of course). HTTPS Everywhere and HTTPS Finder
> (along with Ghostery and CSFire) had problems: IIRC Add-ons Manager
> displayed them twice, once enabled and once disabled, and they
> weren't functioning. I disabled the active items and they then
> appeared twice as disabled. I ran out of time and left it in that
> state; after a few FF restarts later over the next few days, they
> all started working normally. I didn't complain.
> 
> 2) Back story part 2: I updated FF to version 17 ESR. Now Add-ons
> Manager was shot completely; it showed only 'Get Add-ons' in the
> navigation panel and no content. I deleted extensions.ini, .log, and
> .sqlite, and all returned to normal.
> 
> 3) After using 17 ESR for roughly a day, I updated addons and all
> but HTTPS Everywhere updated fine. Its download status bar completed
> but Add-ons manager displayed "There was an error installing
> HTTPS-Everywhere". Retrying got the same results.
> 
> 4) HTTPS Everywhere reached its current state.
> 
> 
> 
> Many thanks!
> 
> 

-- 
Peter Eckersley                            pde at eff.org
Technology Projects Director      Tel  +1 415 436 9333 x131
Electronic Frontier Foundation    Fax  +1 415 436 9993