[RightToMod-2021] Fwd: Re: Your email to EFF

Cara Gagliano cara at eff.org
Mon Nov 16 19:00:12 PST 2020



Cara L. Gagliano
Staff Attorney, Electronic Frontier Foundation
415-436-9333 x205 | cara at eff.org



-------- Forwarded Message --------
Subject: 	Re: Your email to EFF
Date: 	Mon, 16 Nov 2020 18:59:40 -0800
From: 	Cara Gagliano <cara at eff.org>
To: 	Eman Resu <carpie.phn83 at gmail.com>



Thanks so much, Mike!  I really appreciate both the response and the 
kind words.  I'll forward this on to the rest of my team, and we'll let 
you know if we have any follow-up questions.

Best,
Cara

Cara L. Gagliano
Staff Attorney, Electronic Frontier Foundation
415-436-9333 x205 |cara at eff.org

On 11/16/20 7:54 PM, Eman Resu wrote:
> Hello Cara,
>
> No worries at all about the email, i do appreciate the reply. Most 
> organizations don't bother to reply to emails these days, so getting 
> not only a reply but a helpful and polite one is surprising and really 
> appreciated.
>
> ------------------_
> *On a side note, about EFF in general*:
> Thanks for all you all do. As a person that identifies as a 
> libertarian, among many things, but strongly a libertarian, i really 
> appreciate your work. Standing up for America and our freedoms.
> It can take guts to take on the establishment and local governments, 
> it can really draw attention to yourself. That is not a job for just 
> anybody.
> So thank you  to you and to everybody who does anything at EFF, the 
> work y'all do is a team effort. That means the lawyers, the fund 
> raisers, the clerks, the researchers, and everybody else.
> Everybody comes together to get it done, and i can appreciate what can 
> go into that (for reference i work in a law office, so i know that it 
> can take a team to get things done.).
> Thanks again for being a wonderful organization.
> -------------------------_
>
> The product you (or someone else) wanted to modify, repair, or 
> diagnose, including brand and model name/number if available.
>
> Answer: Telephone, Nokia 6010 (from 2004 i think)
>
> What you wanted to do and why.
>
> Answer: I wanted to repair the telephone so i could make and receive 
> calls. That or make it so i can use the “1” key, fix a sensor or even 
> replace a screen, or board parts. The Telephones are very durable and 
> last a long time, about 15-17 years, if you treat them right, but they 
> need maintenance. For example i walked into a fire hydrant while 
> walking home one day, cracking the outer screen on the case and the 
> inner screen screwed to the main mother board. I had to then once home 
> partially dismantle another phone of the same make and model and 
> replace both the outer case and the inner screen.
>
> The same can be said for the buttons, as the Nokia 6010 has _physical_ 
> buttons on it. The buttons wear out, as does the sensor below them 
> that detects a button push. So you have two options there, replace the 
> button and the sensor or just the buttons and refurb the sensor (with 
> electrically conductive paint). Your choice.
>
> Another reason why is that I live in a small town with no places or 
> stores nearby to actually fix my phone, so it falls on me to fix it, 
> or i end up needed to toss it out.
>
> How a TPM interfered with your project, including a description of the 
> TPM.
>
>       * What did the TPM restrict access to?
>       * What did the TPM block you from doing? How?
>       * If you know, what would be required to get around the TPM? Is
>         there another way you could accomplish your goal without doing
>         this?
>
> Answer: The main problem regarding TPM, and i am not sure if this 
> counts as TPM, if not, then sorry for the long answers, is the unlock 
> code for the telephones. You need to run them through an algorithm 
> that is easily done by hand on paper, based on certain variables.
>
> I will take a step back first. In order to get parts for the phones, 
> you need to buy other phones, some are in known working order, others 
> are sold “as is” and you in turn need to be able to power them on and 
> test out the hardware, which means you often need to unlock it.
>
> This can make the process slow because you may need parts from 2 to 3 
> phones to fix one phone, so you need to unlock those phones, test them 
> out, and then power them down, dismantle them....etc.
>
> /Optional:/ Links to relevant articles, blog posts, etc.
>
> Answer: None needed.
>
> Whether we may identify you in our public comments, and your name and 
> town of residence if so. We will treat all submissions as anonymous 
> unless you expressly give us this permission to identify you.
>
> Answer: I would prefer to remain anonymous, please. If you want to be 
> more specific though you could say that i live in a small town in 
> Michigan. I would be fine with that.
>
>
> If you have any follow up questions y'all can reach me here.
>
>
> I hope you and the rest of the people at EFF have not only a great 
> holiday but a safe one too.
>
> Good day to you.
>
> Mike.
>
>
> On Mon, Nov 16, 2020 at 7:18 PM Cara Gagliano <cara at eff.org 
> <mailto:cara at eff.org>> wrote:
>
>     Hi there,
>
>     I'm an attorney at EFF, and I'm reaching out because I saw that
>     you emailed RightToMod-2021 at eff.org
>     <mailto:RightToMod-2021 at eff.org> and received a bounceback.  If
>     you tried to send us a story about how digital locks have gotten
>     in the way of modifying or repairing your devices, we'd still love
>     to hear
>     from you!  You can either send your email to me directly at this
>     address or resend your email to RightToMod-2021 at eff.org
>     <mailto:RightToMod-2021 at eff.org>—that email
>     address is now working.  As a reminder, your submission will be
>     most helpful to us if it includes the following info:
>
>      1. The product you (or someone else) wanted to modify, repair, or
>         diagnose, including brand and model name/number if available.
>      2. What you wanted to do and why.
>      3. How a TPM interfered with your project, including a
>         description of the TPM.
>           * What did the TPM restrict access to?
>           * What did the TPM block you from doing? How?
>           * If you know, what would be required to get around the TPM?
>             Is there another way you could accomplish your goal
>             without doing this?
>      4. /Optional:/ Links to relevant articles, blog posts, etc.
>      5. Whether we may identify you in our public comments, and your
>         name and town of residence if so. We will treat all
>         submissions as anonymous unless you expressly give us this
>         permission to identify you.
>
>     Sorry about the inconvenience, and thanks for writing in!
>
>     Best,
>     Cara
>
>     -- 
>     Cara L. Gagliano
>     Staff Attorney, Electronic Frontier Foundation
>     415-436-9333 x205 |cara at eff.org  <mailto:cara at eff.org>
>

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